Broadway at DPAC Member FAQ
How do I change or upgrade my seats for the new season?
After the renewal period has ended, you will have an opportunity to change your seat location online through your Broadway at DPAC Member Account.
In April, you will receive an email notification with a specific time when online seat changes are available for your account. Your online access allows you to personally select exact seats online.
*If you do not change your seats online, you will retain your current seat location.
I normally opt out of one show which lowers my overall cost. When do I make that selection?
The deadline for opt outs is May 9, 2025
Opt outs will be processed in June, after which time your invoice will be updated to exclude the value of the show for which you opt out of.
When do payments start?
Payments begin July 1, 2025.
If I am unsure or have questions about the new season, who do I contact?
Broadway at DPAC Members can contact us in the following ways:
- Online: Email Broadway@DPACnc.com
- Over the Phone: Call 919-680-2787, and a Ticketing Specialist will be happy to assist. Our hours by phone are Mon – Fri from 10 AM – 5 PM and Saturday from 10 AM – 2 PM.
- In Person: Visit the Blue Cross and Blue Shield of North Carolina – Ticket Center at DPAC Mon – Sat from 10 AM – 2 PM.
When is the deadline to cancel my membership?
The deadline to cancel your Broadway at DPAC membership is April 18, 2025.
