Ellen DeGeneres

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Accessible Seating & Accessible Services

DPAC offers a variety of Accessible Seating & Accessible Services to make our performances and facilities accessible to all.

  • Accessible entrances, parking, restrooms, and seating options including a variety of wheelchair accessible locations and companion seating.
  • ADA compliant ramp access and elevators to all lobbies and seating areas.
  • Courtesy shuttles from nearby parking areas, curb-to-seat wheelchair assistance and listening devices at every event.
  • Plus, audio description, captioning, and sign language interpretation upon request.

Accessible Services - We’re here to help!

  • For additional information, questions or more specific details on accessibility or any accommodation or service listed below, please contact us via e-mail at AccessibleServices@DPACnc.com.

Accessible Seats - Ticket Purchases

For additional information, questions or details on an accommodation or service not listed below, please contact us via e-mail at AccessibleServices@DPACnc.com

Age Requirement

All guests require a ticket, regardless of age. Children under the age of 6 are not allowed at this performance. Children must be able to sit quietly in their own seat without disturbing other guests.

NEW - Cashless Payments for Snacks and Beverages at DPAC

  • Cash is no longer accepted for snack or beverage purchases at DPAC’s lobby bars or snack and beverage stands.
  • Snack and beverage purchases now require payment using credit or debit cards, Apple Pay or Google Pay or a DPAC gift card.
  • If you happen to arrive at DPAC with cash only, guests may purchase a DPAC gift card in $20 increments at our Entry Lobby Guest Services window. These gift cards can then be used at any lobby bar or snack and beverage stand.

Content Advisory

DPAC offers a diverse selection of entertainment. Not all productions will appeal to or be appropriate for every guest or for all ages. Ticket buyers should take responsibility for making informed decisions regarding their purchases. We recommend visiting the official website of each show to learn more about the show you are coming to see at DPAC. If you ever have questions about the content or appropriateness of a show, please contact us at GuestServices@dpacnc.com.

Doors Open

Our lobby doors open 60 minutes prior to show time.

Event Schedule

7:00 PM - Lobby Doors
8:00 PM - Performance Begins

* Please note all times are approximate and subject to change without notice.

Inclement Weather

All performances scheduled at DPAC normally take place as planned. For more information on our inclement weather policy, please visit INCLEMENT WEATHER FAQ.

Safety First - Bag Check

  • For your safety, all guests and their bags are subject to inspection before entry.
  • This inspection may include the use of metal detectors.
  • Restricted items include, but are not limited to: Alcohol, Cameras, Glass Bottles, and Weapons of any kind.
  • In addition, no large bags are allowed including backpacks and large purses 12 or more inches deep.
  • Small clutch purses are STRONGLY recommended.
  • For family shows that allow very young children, diapers bags are allowed for guests with infants and toddlers (child must be present).
  • Safety first is our goal. Please let us know if you have any questions or feedback at guestservices@DPACnc.com  

Special Effects

  • For many events at DPAC, the performances contain bright lights, flashing strobe lights and theatrical fog or haze.
  • DPAC does not control these lighting effects which are designed as part of the show and are used for dramatic effect.
  • Theatrical fog or haze, comprised of safety tested glycol, glycol/water mixtures, water, mineral oil, or dry ice, is used to make lighting effects more visible, and to create a specific sense of mood or atmosphere.
  • Some, but not all events provide DPAC with more specific advisories on these effects. When available, DPAC will post any added advisories below.
    • This event has not provided DPAC with any specific advisory.

This is a Phone Free Event - Details

Ellen DeGeneres has partnered with Yondr for all of her events. 

This event will be a phone-free experience. Use of cell phones, smartwatches, smart accessories, cameras, or recording devices will not be permitted in the performance space at this event. 

Upon arrival at the venue, all phones, smartwatches and accessories will be secured in individual Yondr pouches that will be opened at the end of the event. Guests maintain possession of their devices at all times, and can access them throughout the event only in designated Phone Use Areas within the venue. All devices will be re-secured in Yondr pouches before returning to the performance space.

Anyone seen using a device (phone, smartwatch or accessories) during the performance will be escorted out of the venue.

We appreciate your cooperation in creating a phone-free viewing experience.

WHAT DO I NEED TO KNOW?

  • What is a phone-free show? 
    • At a phone-free show, artists and audiences can enjoy the performance in the moment and without distraction, creating a better experience for everyone.
    • No cell phones, smartwatches, cameras, or recording devices are permitted in the performance area.
  • How does it work? 
    • Upon arrival at the venue, all phones and smartwatches are placed in Yondr cases by our staff and will be unlocked at the end of the show.
    • Guests maintain possession of their phones at all times.
    • Guests may access their phones in the designated Phone Use Areas throughout the venue at any time.

 

Ellen DeGeneres owns all rights to the content and materials delivered during her performance (the “Materials”). Any use of the Materials without the express prior written consent of Ellen DeGeneres is strictly prohibited and is punishable to the full extent of the law.

 

Tickets

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  • Most tickets buyers purchase right from our website using the Buy Tickets button on this page.
  • In addition to purchasing online, DPAC offers several other ways to purchase the seats you want to the best Broadway, concerts, comedy, family shows and special events in North Carolina.
  • Our computerized ticket system enables you equal access to great DPAC seats whether you buy online, by phone, or in person at DPAC.
  • For more details, visit our Purchase Seats page for complete information on purchasing great seats for all events at DPAC.
  • All tickets for DPAC events are fully digital and only accessible via your mobile device.  A mobile ticket is the safest, most convenient, and flexible way to receive and manage your tickets while increasing protection against fraud. To learn more about mobile entry, please visit our Mobile Entry FAQ.
  • There will be a delivery delay until 72 hours to show.

Video Screens

Currently, this event is planning on using these added video screens. 

For many concert, comedy, and special events at DPAC, we offer added views of the stage with two big screens (size: 16’ x 9’) hung to the sides of the stage or above the stage. These big screens can add to the visual experience of our concert, comedy, and special events and give guests seated farther from the stage what we like to call “a tenth row view”. Approval to use these screens always rests with the visiting show and about half of all concert and comedy events do use these screens.