A Christmas Carol

  Performances with open captioning are available upon request by e-mailing customerservice@dpacnc.com or by calling 919-680-2787 at least ten business days in advance of the scheduled performance.

 Performances with audio description are available upon request by e-mailing customerservice@dpacnc.com or by calling 919-680-2787 at least ten business days in advance of the scheduled performance.

 Performances with sign language are available upon request by e-mailing customerservice@dpacnc.com or by calling 919-680-2787 at least ten business days in advance of the scheduled performance.

For other services and accomodations, visit our Accessibility Page here.

Please note that all guests require a ticket, regardless of age. Children under the age of 5 are not allowed at this performance. Children must be able to sit quietly in their own seat without disturbing other guests.

• Cash is no longer accepted for snack or beverage purchases at DPAC’s lobby bars or snack and beverage stands.
• Snack and beverage purchases now require payment using credit or debit cards, Apple Pay or Google Pay or a DPAC gift card.
• If you happen to arrive at DPAC with cash only, guests may purchase a DPAC gift card in $20 increments at our Entry Lobby Guest Services window. These gift cards can then be used at any lobby bar or snack and beverage stand.

DPAC offers a diverse selection of entertainment. Not all productions will appeal to or be appropriate for every guest or for all ages. Ticket buyers should take responsibility for making informed decisions regarding their purchases. We recommend visiting the official website of each show to learn more about the show you are coming to see at DPAC. If you ever have questions about the content or appropriateness of a show, please contact us at GuestServices@dpacnc.com.

At this event, guests age 12 and older are required to provide documentation of full COVID-19 vaccination status or as an alternative, a recent negative COVID-19 test. Please visit Vaccination or Negative Test Requirements for more information.

A select number of discounted tickets will be sold to winners of DPAC’s official digital lottery. Please visit A Christmas Carol Digital Lottery for more information. 

Our lobby doors open 60 minutes prior to show time.

Act 1: 55 minutes

Intermisson: 20 minutes

Act 2: 1 hour, 15 minutes

Face covers will be required for this event.

• The City of Durham and Durham County have reinstituted a requirement that face covers be worn indoors regardless of vaccination status.
• Face covers should be worn by guests as you approach the entry doors, in lobbies, restrooms and in the seating area.
• Exceptions apply when a guest is actively eating or drinking.
• More information on this government order may be found via this link: Durham City and County Officials Announce New Face Cover Requirements
• Help protect live shows with your responsible and respectful cooperation of this requirement. 

All performances scheduled at DPAC normally take place as planned. For more information on our inclement weather policy, please visit INCLEMENT WEATHER FAQ.

For your safety, all guests and their bags are subject to inspection before entry. This inspection may include the use of metal detectors. Restricted items include, but are not limited to, Alcohol, Cameras, Glass Bottles, and Weapons of any kind. In addition, we will also now restrict backpacks and any oversized bags larger than 12 inches x 12 inches x 10 inches (about the size of a standard milk crate). Safety first is our goal. Please let us know if you have any questions or feedback at GuestServices@DPACnc.com.

• Most tickets buyers purchase right from our website using the Buy Tickets button on this page.
• In addition to purchasing online, DPAC offers several other ways to purchase the seats you want to the best Broadway, concerts, comedy, family shows and special events in North Carolina.
• Our computerized ticket system enables you equal access to great DPAC seats whether you buy online, by phone, or in person at DPAC.
• For more details, visit our Purchase Seats page for complete information on purchasing great seats for all events at DPAC.
• All tickets for DPAC events are fully digital and only accessible via your mobile device.  A mobile ticket is the safest, most convenient, and flexible way to receive and manage your tickets while increasing protection against fraud. To learn more about mobile entry, please visit our Mobile Entry FAQ.

Currently, this event has not approved using our video screens. Please feel free to check back closer to the event for updates. If approved, we will post notice here.

For many concert, comedy, and special events at DPAC, we offer added views of the stage with two big screens (size: 16’ x 9’) hung to the sides of the stage or above the stage. These big screens can add to the visual experience of our concert, comedy, and special events and give guests seated farther from the stage what we like to call “a tenth row view”. Approval to use these screens always rests with the visiting show and about half of all concert and comedy events do use these screens.

The VIP Ticket Package includes seating in the first ten rows, and complimentary admission into the private, members-only hospitality area of the President's Club at DPAC. Admission to the club includes complimentary snacks, water, and soft drinks along with access to a private bar for beer, wine, or mixed drinks.