Elf the Musical

  Performances with open captioning are available upon request by e-mailing customerservice@dpacnc.com or by calling 919-680-2787 at least ten business days in advance of the scheduled performance.

 Performances with audio description are available upon request by e-mailing customerservice@dpacnc.com or by calling 919-680-2787 at least ten business days in advance of the scheduled performance.

 Performances with sign language are available upon request by e-mailing customerservice@dpacnc.com or by calling 919-680-2787 at least ten business days in advance of the scheduled performance.

For other services and accomodations, visit our Accessibility Page here.

Please note that all guests require a ticket, regardless of age. Children under the age of 5 are not allowed at this performance. Children must be able to sit quietly in their own seat without disturbing other guests. As a further courtesy to our guests, DPAC recommends one parent or chaperone for every one child in attendance.

• Cash is no longer accepted for snack or beverage purchases at DPAC’s lobby bars or snack and beverage stands.
• Snack and beverage purchases now require payment using credit or debit cards, Apple Pay or Google Pay or a DPAC gift card.
• If you happen to arrive at DPAC with cash only, guests may purchase a DPAC gift card in $20 increments at our Entry Lobby Guest Services window. These gift cards can then be used at any lobby bar or snack and beverage stand.

Recommended for all audiences including couples, parents, grandparents and kids a like (age 6 and above only please).

There are smoke and strobe effects used in this show. 

DPAC offers a diverse selection of entertainment. Not all productions may appeal to or be appropriate for every guest or for all ages. Ticket buyers should take responsibility for making informed decisions regarding their purchases. We recommend visiting the official show website of each show you are coming to see at DPAC. If you ever have questions about the content or appropriateness of a show, please contact us at GuestServices@dpacnc.com. 

A limited number of discounted tickets will be sold to winners of DPAC’s official digital lottery. Please visit Elf the Musical Digital Lottery for more information.

Lobby doors open 60 minutes prior to the start of the event and doors to the seating area open 30 minutes prior. 

Act 1: 1 hour, 14 mins

Intermission: 20 mins

Act 2: 48 mins 

Total: 2 hours, 22 mins

• Based on personal preference, face covers are encouraged at this event, but not required.
• Please note that health or safety requirements are subject to change per requirements of local or state officials or as specified by individual shows.

All performances scheduled at DPAC normally take place as planned. For more information on our inclement weather policy, please visit INCLEMENT WEATHER FAQ.

• At DPAC, each event that we host determines their own policy on photography and video recording using mobile phones. We enforce these policies at their direction.  
• This event has not yet communicated to DPAC, their specific policy regarding photography and video recording using mobile phones.  
• DPAC will make every effort to communicate this policy to guests in an email before the event.
• Once you arrive at DPAC, you can also ask a staff member, look for specific signage near the doors to the seating area, or listen for pre-show announcements.
• GoPro’s, tablets, and cameras of any kind are prohibited at all DPAC events.

• Official Website
• Facebook
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• Instagram

• For your safety, all guests and their bags are subject to inspection before entry.
• This inspection may include the use of metal detectors.
• Restricted items include, but are not limited to: Alcohol, Cameras, Glass Bottles, and Weapons of any kind.
• In addition, no large bags are allowed including backpacks and large purses 12 or more inches deep.
• Small clutch purses are STRONGLY recommended.
• For family shows that allow very young children, diapers bags are allowed for guests with infants and toddlers (child must be present).
• Safety first is our goal. Please let us know if you have any questions or feedback at guestservices@DPACnc.com  

• Most tickets buyers purchase right from our website using the Buy Tickets button on this page.
• In addition to purchasing online, DPAC offers several other ways to purchase the seats you want to the best Broadway, concerts, comedy, family shows and special events in North Carolina.
• Our computerized ticket system enables you equal access to great DPAC seats whether you buy online, by phone, or in person at DPAC.
• For more details, visit our Purchase Seats page for complete information on purchasing great seats for all events at DPAC.
• All tickets for DPAC events are fully digital and only accessible via your mobile device.  A mobile ticket is the safest, most convenient, and flexible way to receive and manage your tickets while increasing protection against fraud. To learn more about mobile entry, please visit our Mobile Entry FAQ.

• Given the declining number of cases and the declining percentage of people who test positive here in our region, this show will no longer require verification of vaccination status or a negative test result as a condition of attending events.
• DPAC continues to encourage guests to consider public health guidance or advice from their medical providers on becoming fully vaccinated, receiving the booster vaccine (if eligible) or being regularly tested before coming to an event at DPAC.